Terms & Conditions
A clear framework for using the Ralinker B2B marketplace
Last updated: 8 October 2026. The terms below apply only to the extent permitted by mandatory law.
1. Platform Role
Ralinker is a B2B platform for discovering Iranian products and suppliers and facilitating business contact. Unless expressly agreed in a separate written contract, it is not the seller, buyer, importer, exporter, carrier, broker, or guarantor of user transactions.
2. Accounts
Users must provide accurate information, have legal capacity and proper authority, safeguard credentials, and report unauthorized access. Impersonation and account misuse are prohibited.
3. Supplier Obligations
Suppliers alone are responsible for product claims, specifications, prices, stock, production capacity, authenticity, licenses, quality, and fulfillment. Publication or approval does not constitute a Ralinker guarantee.
4. Buyer Obligations
Buyers must independently verify counterparties, products, payment conditions, and destination-country import requirements before transacting. Their commercial decisions remain their responsibility subject to applicable law.
5. Prices and Payments
Suppliers set prices and terms. USD quotations do not guarantee foreign-exchange transfer. Requests for quotation and messages alone do not form binding sales contracts. Ralinker does not safeguard, guarantee, or recover direct payments between users; its own paid services remain subject to applicable duties.
6. International Trade
Transaction parties must comply with applicable customs, taxes, trade controls, sanctions, import/export permits and standards. Ralinker does not guarantee export clearance, shipment, insurance, customs processing or cross-border settlement absent a separate contract.
7. Listings and Verification
User-supplied information, editorial approval, rankings or featured placement do not amount to full due diligence, financial vetting, product certification or guarantee. Any verification badge covers only its expressly stated checks.
8. User Content and Intellectual Property
Users must own or be authorized to post their material. Uploading grants Ralinker a non-exclusive license to host, display and translate it as necessary to operate the service. Infringing third-party rights is forbidden.
9. Subscriptions
Paid plans confer only the advertised features for the purchased period, not guaranteed leads, visits, sales or profits. Future pricing may change. Cancellation and refunds are governed by disclosed checkout terms and mandatory applicable law.
10. Analytics
Impressions, visits, clicks and engagement figures are informational estimates affected by browser settings, tracking restrictions, network errors and bot filtering; absolute accuracy and commercial outcomes are not promised.
11. Limitation of Liability
To the fullest extent permitted by law, Ralinker is not liable for independent users’ defaults, disputes, currency fluctuations or business losses unrelated to its legally attributable acts. For contract damages lawfully subject to limitation, liability for paid services is capped at fees paid for the relevant service over the preceding 12 months. Non-excludable legal duties, fraud and attributable misconduct are never waived.
12. Service Availability
Continuous uninterrupted access is not guaranteed. Maintenance, network outages, external attacks and events beyond reasonable control may disrupt service; their legal consequences remain subject to applicable law.
13. Prohibited Conduct
Fraud, impersonation, unlawful goods, misleading listings, hacking, data scraping without authorization, harassment and artificial metric manipulation are prohibited. Appropriate moderation and account restrictions may apply, subject to law and review procedures.
14. User Indemnification
A user whose proven legal violation causes direct attributable loss to Ralinker may be required to reimburse legally recoverable losses and reasonable costs. This does not shift Ralinker’s own liability to users.
15. Privacy
Account, contact, communication and technical usage data are processed for service provision, security, support and analytics under applicable law and the Privacy Policy. Users must respect other users’ confidential and personal data.
16. User Disputes
Disputes over prices, goods, payments, shipment or delivery under independent contracts are for their parties to resolve. Ralinker is not their arbitrator or transaction guarantor merely by facilitating contact.
17. Governing Law
Ralinker–user contractual relations are governed by Iranian law insofar as legally applicable. Disputes go first to negotiation and then a competent forum unless a valid alternative applies. Separate cross-border contracts follow the parties’ valid agreement and applicable rules.
18. Changes and Severability
Material changes will be notified appropriately and cannot unlawfully extinguish vested rights. If one clause is unenforceable, independent remaining clauses continue where possible.
19. Contact and Acceptance
Official website: ralinker.com. Operator’s legal identity and contact details must be completed and disclosed. Valid acceptance confirms the user understands Ralinker’s limited platform role; mandatory statutory protections remain unaffected.